Last Updated: [Insert Date]

Welcome to HOKA STORE! These Terms and Conditions govern your use of our website www.usmarathoncentral.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Store & Target Audience

HOKA STORE specializes in high-performance athletic gear for dedicated runners and fitness enthusiasts. Our products are designed for athletes who demand quality, comfort, and injury prevention in their training.

2. User Responsibilities

2.1 Account Accuracy

When creating an account or making purchases, you agree to provide accurate, current, and complete information.

2.2 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Make fraudulent purchases
  • Resell our products without authorization
  • Misrepresent yourself or your intentions

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However, slight variations may occur. Colors may appear differently depending on your monitor.

3.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products at any time.

3.3 Special Product Considerations

Certain products have special requirements:

  • Injury Prevention & Recovery: These medical-grade products cannot be returned due to health regulations
  • Socks & Sports Bras: Hygiene products may only be returned if defective

4. Orders & Payment

4.1 Order Acceptance

Your order represents an offer to purchase. We reserve the right to refuse any order for any reason.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing

All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.

4.4 International Orders

International customers are responsible for all customs duties, taxes, and fees. We cannot ship to certain Asian countries or remote regions.

5. Shipping & Delivery

5.1 Processing Time

Orders are processed within 1-2 business days after payment confirmation.

5.2 Shipping Options

We offer:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days

5.3 Delivery Issues

You must inspect products upon delivery. Report any damage within 48 hours to [email protected] with “DEFECTIVE ITEM” in the subject line.

6. Returns & Exchanges

6.1 Return Policy

Most items may be returned within 15 days of delivery if:

  • In original, unworn condition with tags attached
  • In original packaging (shoe boxes undamaged)
  • Accompanied by proof of purchase

6.2 Return Process

To initiate a return:

  1. Email [email protected] with “RETURN REQUEST: [Order Number]”
  2. Include photos of items in original condition
  3. State reason for return and preferred resolution
  4. Wait for authorization and shipping instructions

6.3 Refunds

Refunds are issued to the original payment method:

  • Credit Cards: 5-7 business days
  • PayPal: 3-5 business days

7. Intellectual Property

All content on this site, including logos, text, and images, is property of HOKA STORE or its licensors and protected by intellectual property laws.

8. Liability Limitations

8.1 Product Use

HOKA STORE is not liable for injuries resulting from improper use of our products. Follow all manufacturer guidelines.

8.2 Website Use

We are not liable for:

  • Interruptions in service
  • Viruses or malicious code
  • Errors or omissions in content

8.3 Maximum Liability

Our maximum liability for any claim related to your use of our site or products is limited to the purchase price of the product in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

10. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of the State of Illinois, USA. Any disputes will be resolved in the courts of McLean County, Illinois.

12. Contact Us

For questions about these Terms:

HOKA STORE
1671 Apple Lane
Bloomington, US 61701
Email: [email protected]